IT Support
Enjoy the Benefits of our Secure Cloud Solutions – managed, military-grade encrypted data security and low monthly costs.
COMPETENT ADVICE AND DEDICATED IT SUPPORT
INAX247 provides sophisticated IT Support to enhance the use and maintenance of our alarm server solutions, our software suites, connected applications, and, if wanted, your complete IT environment. This means a client will be able to contact our IT Support Team to resolve IT issues in existing IT systems – standard charges may apply.
Our dedicated help through INAX247 IT support enables our clients to concentrate on their businesses, not IT-related problems. Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime, and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete alarm server and IT infrastructure are being fully taken care of.
All our products, whether cloud-based or on dedicated servers, are encrypted to military-grade standards. That means, even in a cloud, your data is in a segregated area and safe.
The long and short of it: Our managed, secure cloud services give you the best value for the money. It proactively provides seamless technology integration, updated systems, and expert technical support at all times—not just when something breaks.
Rely on our expertise, avoid unnecessary costs and expenses, plus increase your team’s efficiency and productivity.
Cloud services are not your thing? Don’t worry. We also offer a solution for dedicated servers (you alone use a server).
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Control IT costs
You can scale your IT costs for the required business continuity and alarm server management according to your requirements and only pay for what you need. We offer a wide range of special solutions. For “On Premise” applications or cloud solutions in our Tier 3 or Tier 4 data centers. -
Trustworthy partner in the area of BCM and alarm servers
Our software solutions enable forward-looking, plannable work. Prepare for every conceivable crisis situation with expert guidance, create individual emergency plans and service instructions for previously precisely defined crisis events or incidents. Map individual alarm scenarios and assign priority levels. We also offer dedicated Rsik consulting and day seminars. -
Increased efficiency
You increase your efficiency and reduce cost pressure if you outsource your entire IT or certain applications to a cloud that is managed by a team of IT experts. In addition, additional resources are available at any time if required, without having to invest in your own staff. This protects the budget without causing a drop in performance. -
Low acquisition costs
Managed alarm servers or cloud services help you keep the initial investment in the technology low. You don't have to make a larger budget available and buy the software, but rather rent it long-term. This also ensures that you always use the latest version of the software. We also provide great financing options for any hardware you may need. Purchase option on request. -
Financing options available
In the event that an “on-site” solution is required or the budget is tight, we offer our customers a variety of financing options through our financial partners, whether leasing, rental purchase or installment payment. -
Economy of scale
As your business grows, its AlramServer Management structure needs to grow, too. When you use our dedicated, managed services you can scale your business up or down with nothing more than a simple discussion. -
Recommendations welcome
Do you like our solutions and would you like to benefit yourself? Why not recommend us to colleagues or business partners. Your business partner receives a discount and you benefit from various referral options, either a discount on monthly services or cashback.
24+
Years experience
27
Certified experts
99%
End user satisfaction
365 24/7
Service desk
7 countries
Global reach
Our dedicated services and market-leading products help you with crisis prevention and management. Let us advise you.
SOLUTIONS
OUR COMPREHENSIVE SERVICES INCLUDE
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Network
Our cloud services are network dependent, which is why we focus on monitoring our networks. Monitoring is crucial to the reliability of all applications. -
Service desk
INAX 24/7 Support is about maximizing service efficiency, resolving issues quickly and driving continuous improvement of our service. 365 days a year. -
Infrastructure
INAX24 ensures your IT infrastructure is always optimised to support the stable and highly available services any organisation demands. -
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity. -
Applications
INAX24 supports secure Cloud Services as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience. -
Managed services plus
INAX247 offers advanced and easy-to-use management tools for customers who want to take their alarm server management to a higher level.
COMPARE IXARMA WITH YOUR CURRENT PROVIDER
ELIMINATE ALERT VULNERABILITIES IN YOUR COMPANY
Our special solutions for industry, authorities and administrations, educational institutions, hospitals and private companies and our expertise enable your company to optimize warning messages and improve emergency management. Regardless of the company, INAX is the first choice with its market-leading product range with industry-compliant solutions and international standards.
HARDLY AN INDUSTRY IN WHICH WE ARE NOT ACTIVE
WE WORK FOR GLOBAL BRANDS
YOUR ADVANTAGES WITH INAX AS A PARTNER
6 REASONS TO PARTNER WITH US
Below we will show you the advantages of working with us to build your alarm server infrastructure and your business continuity management system. We also provide you with comprehensive advice on how you can minimize risks.
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Quick response
We can remotely log in to your control panel or server. This means we can fix many problems immediately without a technician having to travel to your location. This saves time, money and nerves. -
Experienced
With more than 24 years of experience in alarm servers and business continuity management, including mass alerting, we have gained expertise across a wide range of technologies, industries and application types. -
No geek speak
We always strive to answer your questions simply and competently. Our technicians will also explain the functionality of our applications to you in detail. We also offer comprehensive online help and 24/7 support. This makes it easier to get started. -
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit and risk needs for your company. -
One Stop Shop
We handle all aspects of your Alarm Server infrastructure including hardware, software management and any other related technology needs. -
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Protect your budget and use existing resources wisely: Explore our solutions
SEE YOURSELF HOW IT WORKS
BOOK AN APPOINTMENT FOR AN ALARM-SERVER WEBINAR
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Let’s Talk
We’ll chat about your business, how you use technology, and how to you want to react in case of incident. -
Choose Your Plan
Choose Your Plan If we’re the right fit, you’ll choose the alarm service agreement that works best for your organization. -
Enjoy Your Alarm Server Experience
Within days, you’ll be enjoying the smooth handling of our dashboard and endless possibilities it offers.